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Brokers and How They Make Money

Retail traders reach the market through a broker. Knowing how brokers earn money helps you understand your costs and spot where interests may differ from yours.

Intermediate5 min readLast reviewed 26 October 2026

Written by The Gold Desk editorial team. Not reviewed by a regulated financial adviser. Educational content, not financial advice.

Risk warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Educational content only. Nothing here is a recommendation, and no result is guaranteed.

Module lessons and contents

After this lesson you will be able to

  • Explain what a broker does.
  • List the main ways brokers earn money.
  • Compare the market maker and agency-style models and their conflicts of interest.
  • Name what to check about a broker before opening an account.

What a broker does

A broker is a firm that gives you access to a market. As a retail trader you generally cannot connect directly to the interbank market or an exchange, so the broker acts as your gateway. It provides a trading platform, quotes prices, executes your orders and holds your account.

Two terms to separate:

  • Execution: carrying out your order at a price.
  • Custody or client money: holding your deposit. Regulated firms are required to keep client money apart from their own.

Think of a broker as a travel agent: you do not buy the flight from the airline directly, you go through someone who can access the system and charges for it, in one form or another.

How brokers earn money

Brokers are businesses, and the money has to come from somewhere. The main sources are:

SourceHow it worksWho pays
SpreadBroker quotes a slightly worse price to you than the market price and keeps the differenceYou, on every trade
CommissionA fixed or percentage fee per tradeYou, on every trade
Financing or swap feesCharges for holding leveraged positions overnightYou, while a position is open
Other feesWithdrawal, inactivity or currency conversion chargesYou, in specific cases
Trading against clientsMarket maker keeps client losses when it takes the other sideClients as a group, if they lose overall

The tidy way to look at it: a broker earns from your activity through spreads, commission and financing, and in some models also from your losses. Always read the fee schedule before depositing.

Business models: market maker versus agency-style

Brokers broadly fall into two models, and some use a mix.

  • Market maker (dealing desk): the broker takes the other side of your trade, setting its own prices. If you lose, the broker may gain, which is a potential conflict of interest. Good firms manage this with regulation, and many hedge their overall exposure in the wider market.
  • Agency or straight-through processing (STP / ECN style): the broker passes your order to liquidity providers such as banks and earns mainly from spread markup or commission. Its income depends on volume, not on your losses.

Neither is automatically honest or dishonest. Regulation, transparency and the firm's record matter more than the label.

Key idea

Ask how your broker makes money and what happens to your order. A trustworthy broker answers clearly. Vague answers, or promises of guaranteed outcomes, are warning signs.

Working out the real cost of a trade

Costs look small per trade but matter once you trade often. Here is how to calculate a simple round-trip cost.

Worked example

Hypothetical example. You trade 1 ounce of an asset quoted at bid $2,000.00 and ask $2,000.50, and the broker charges a hypothetical $2 commission each way.

  • Spread cost: $2,000.50 minus $2,000.00 = $0.50.
  • Commission: $2 to open + $2 to close = $4.
  • Total cost: $4.50 for the round trip.

The price must move at least $4.50 in your favour before you break even. If you do this 10 times, the cost is $45 before any market movement. Fees on larger positions scale up proportionally.

Add overnight financing if you hold a position over several days. You will meet this in the derivatives and forex modules. For leveraged trading generally, see gold trading risk management.

Execution quality: slippage, requotes and speed

The price you click is not always the price you get. Slippage is the difference between the expected price and the actual fill price. It happens most in fast markets. It can sometimes work in your favour, and often does not. A requote is when the broker offers a new price after you submit an order.

Execution quality is hard to judge from marketing. Look for clear order-execution policies, reasonable and transparent spreads in busy and quiet times, and reviews from many sources over a long period.

Clickyou send an order
Delaymilliseconds pass
Pricemay have moved
Fillorder is executed

What to check before you open an account

Before depositing, check these basics. Regulation rules change, so check the regulator's own website and register rather than relying on a broker's claims.

  1. Regulation: in the UK, firms offering these services should be authorised by the Financial Conduct Authority (FCA). You can look a firm up on the FCA register. Other countries have their own regulators.
  2. Client money protection: are client funds segregated? Is there a compensation scheme, and what does it cover?
  3. Negative balance protection: does it stop you from losing more than your deposit? Rules for retail clients often require it, but check.
  4. Clear costs: spreads, commissions, financing and withdrawal fees in writing.
  5. Easy withdrawals: no unexplained delays or obstacles.

Be wary of unregulated firms, pressure to deposit quickly, bonuses with hard conditions and promises of returns. A later lesson in the course covers choosing a regulated broker in more detail. Also revisit Who Moves Markets? to see where brokers sit among the players.

Common beginner mistakes

Common errors include choosing a broker on the headline bonus alone, ignoring withdrawal terms, and confusing a tight advertised spread with low total cost once commission and financing are added. Another is trusting a claimed licence without checking it on the regulator's register, since imitation of real firms is a known problem. A final mistake is depositing a large sum first. A sensible first step is a small amount, a test withdrawal and reading the terms carefully.

Key takeaways

  • A broker is your gateway to the market, providing the platform, execution and an account.
  • Brokers earn from spreads, commission, financing and other fees, and market makers may also profit when clients lose.
  • Market maker brokers take the other side of your trade, which creates a potential conflict of interest.
  • Add up spread and commission to know the total cost of a round trip trade.
  • Check regulation, client money protection, negative balance protection and fees on the regulator's own register before depositing.

Test yourself

Frequently asked questions

Is a market maker broker a bad choice?

Not necessarily. Many regulated firms use this model. What matters is regulation, transparent costs and how the firm treats clients.

Why do brokers show a spread instead of charging only commission?

Both are ways to charge for the service. Some firms build the fee into a wider spread and others show a tight spread and add commission.

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